A topic that has recently become a big buzz and was discussed by Dr. Simply 4 years ago..
The good thing about the book is the part related to understanding the personalities and patterns of people who are difficult to deal with.. But as a topic in customer service, it is preferable to search for specialized scientific books as modern studies on this topic have become very diverse
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The art of customer service
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Provides effective strategies to improve customer experience, emphasizing the importance of effective communication, understanding customer needs, and building successful relationships to achieve business success.
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